2026 observation
The growing global use of artificial intelligence (AI) models such as Anthropic’s Claude and OpenAI’s ChatGPT has prompted widespread discussion about the technology’s benefits and risks — from productivity enhancements and scientific developments to job losses and security threats such as deepfakes. A clear majority of Australians (64%) say the risks of AI outweigh the benefits, a 12-point increase since the last time this question was asked in 2024. Only 34% of Australians say the potential benefits outweigh the risks. This trend holds uniformly across demographic groups, including age, education, and income level.